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Stellar Call Centres expands relationship with telecommunications provider

Released on = January 1, 2007, 7:14 pm

Press Release Author = Stellar Call Centres

Industry = Telecommunications

Press Release Summary = Stellar Call Centres expands relationship with Australian
telecommunications service provider to provide outbound telesales campaign services

Press Release Body = Stellar Call Centres, a leading Australian call centre
outsourcing provider, today announced that it has expanded its relationship with an
Australian telecommunications service provider to provide outbound telesales
campaign services.

The expanded relationship, which currently includes various short-term tactical
campaigns to support the client’s marketing and promotional activity, will provide
further support for the growth of the telecommunications provider. The outbound
campaign will operate from Stellar’s Joondalup call centre facility in Western
Australia.

Stellar Call Centres has developed a strong partnership with this client over the
past two years providing various tactical campaigns and supporting their customer
interactions needs.

“Telecommunications providers face increasing competitive pressure and the need to
differentiate their offerings to win and retain customers, ” said Steve Morphett,
Chief Executive Officer of Stellar Call Centres. “Stellar understands the challenges
that telecommunications providers face. We look forward to building on our
relationship with this important client and continuing to support their future
growth”.

Stellar Call Centres will use Maestro Plus, their proprietary campaign management
system, to effectively manage all campaign activity and reporting.

About Stellar Call Centres
Stellar Call Centre Solutions is one of Australia’s leading outsourcing providers,
with nine call centre sites around Australia employing over 2,800 staff, and one
call centre site in the Philippines. Stellar also offers document management and
workflow automation technology and outsourcing solutions through Stellar Business
Process Solutions. Stellar’s consistent service quality across various communication
channels helps clients reduce operating costs, improve quality levels and increase
revenue per customer. The company serves a range of clients in the
telecommunications, utilities, transport, finance, government and manufacturing
industries. For more information, visit www.stellarccs.com

Web Site = http://www.stellarccs.com

Contact Details = Luke Faulkner
Marketing Manager
Stellar Call Centres
658 Church Street, Richmond VIC Australia
+61 3 8416 4000
lfaulkner@stellarccs.com

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